Effective Date: August 6, 2026
Welcome to Beyond Stories. We are committed to delivering your books safely and efficiently throughout Nepal.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or high-demand seasons, processing times may be slightly longer.
Shipping Coverage
We currently deliver across Nepal. International shipping may be available upon request. Please contact us before placing an international order.
Delivery Time
Estimated delivery times are:
Kathmandu Valley: 1–3 business days
Major Cities: 2–5 business days
Remote Areas: 4–10 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on the delivery location, package weight, and courier service.
Free shipping may be offered during selected promotions.
Order Tracking
Once your order has been dispatched, you may receive tracking information through email, SMS, or another available communication method.
Delivery
Please ensure that the shipping address and contact number provided are accurate. Beyond Stories is not responsible for delays or failed deliveries resulting from incorrect customer information.
Damaged or Missing Items
If your package arrives damaged or an item is missing, please contact us within 48 hours of delivery with your order number and photographs of the package and products.
Contact
For any shipping-related questions, please contact Beyond Stories through our customer support channels.